Freedom and Flexibility for the Workforce, Profitability and Sustainability for the Workplace

Customs & Border Protection

US Customs & Border Protection (CBP), with the help of AgilQuest's OnBoard and Commander BI, recently underwent a tremendous space consolidation at their Washington DC headquarters, housed within the Department of Homeland Security.

A direct result of the White House's "Freeze the Footprint" mandate, CBP began preparing for the transformation by implementing a mobile work policy that continues to have employees work from outside of the office at least two days a week. 

Customs & Border ProtectionCBP's physical transformation took place in two phases.

Phase One:

  • Consolidated two floors to one for a reduction of square feet
  • Increased the worker to workspace ratio
  • Generated hundreds of thousands of dollars in rent savings
  • Savings in annual commuting costs

Phase Two:

  • Consolidated seven floors across three buildings to three floors in one building
  • Millions in savings per year in rent and operational costs
  • Almost all employees reported improved communication and collaboration
  • 102% increase in productivity

Find out more details and how the US CBP was able to achieve these results in the Case Study.

Download the Case Study