US Customs & Border Protection (CBP), with the help of AgilQuest's OnBoard and Commander BI, recently underwent a tremendous space consolidation at their Washington DC headquarters, housed within the Department of Homeland Security. The transformation is featured in the latest version of Green Building & Design magazine.
A direct result of the White House's "Freeze the Footprint" mandate, CBP began preparing for the transformation by implementing a mobile work policy that continues to have employees work from outside of the office at least two days a week.
CBP's physical transformation took place in two phases:
- Consolidated two floors to one for a reduction of 5,300 square feet
- Nearly 80 employees across the two floors now use just 27 desks
- This pilot phase generated savings of $287,000 in rent
- Employees report saving $600 in annual commuting costs
- Consolidated seven floors across three buildings to three floors in one building
- Reduced square footage by 46%
- $3.3 million in savings per year in rent and operational costs
- Impacted 550 employees. 98% report improved communication and collaboration
- 102% increase in productivity
Additional detail and the story behind this project are available in the Green Building & Design case study on Customs & Border Protection.