The numerous features and capabilities of OnBoard were designed to meet specific operational needs and support mobile workplace culture within the organization. OnBoard's features allow AgilQuest to stand out compared to other vendors in the ability to tailor to large enterprise and global organizations and to provide the depth of functionality and nuance necessary for workplace program success. Learn more about technical requirements for OnBoard and our other products here.
User adoption can be dramatically improved by making the check in process effortless by integrating the presence events in badging and access control systems, in real time, to OnBoard. A single badge swipe or turnstile event can check in the next or all reservations for that day.
To reduce manual efforts, eliminate data entry errors, and to flex as nimbly as your actual workforce, OnBoard can be integrated with HR systems like Oracle, SAP, etc. to automatically maintain user accounts.
Scheduling shared desks to guarantee a place to work when mobile workers are actually in the office is a core feature of OnBoard. Hoteling or sharing desks is the key to reliably and confidently reach 2:1, 4:1 and even 6:1 worker-to-workspace ratios and lower space-per-person requirements.
OnBoard provides a high degree of communication with users in the form of email notifications. Beyond the standard invitations and reservation confirmation notices, users receive OnBoard emails to warn of impending auto-bumps, check-in reminders, catering request reminders, and more. These notifications contain active or "hot" links where appropriate to reduce end user effort. OnBoard system emails use a template system to allow customization and extension.
OnBoard can be configured to automatically bump users from their reservations if they do not check in within a set grace period after that reservation starts.
Auto-bump maximizes actual use of resources by freeing up the resources which were not actually used when they were reserved and allowing other users to reserve and use them.
Auto-bump also promotes check in as users who do not check in to their reservations will be bumped and other users can then reserve and claim their desk or conference room.
OnBoard integrates directly with Exchange in both one-way and two-way models:
OnBoard for Exchange allows Microsoft Exchange clients (like Microsoft Outlook, Outlook for Mac, and OWA) to reserve rooms and send those reservations seemlessly to and from OnBoard.
People and resource availability are viewable, side-by-side, with OnBoard Web integration with Microsoft Exchange.
Standalone kiosks installed on various floors and across numerous locations can be subject to local connectivity or power problems which typically require IT attention and, often, physical visits. OnBoard Wrapper for Kiosks provides a substantial self-healing and retrying mechanism to return the device to full operation without manual intervention.
To provide early problem detection and pro-active I.T. department support, OnBoard Monitor uses a heartbeat to check on hardware devices (such as kiosks and Room Wizards) and regular queires to database tables and process queues. With Monitor in place to provide notifications, an I.T. department can more readily and more easily support many far flung locations from a central instance.