Flexible workplace initiatives, telework, and supporting worker mobility within the office all have recognized benefits for individuals and organizations, but these programs often encounter challenges that hold them back from fully or rapidly achieving their goals. Resistance from managers is the most-often cited reason and this push back or lack of buy-in often stems from having to manage based on performance rather than line-of-sight.

What makes some workplace programs succeed while others struggle? How are organizations across government  and the private sector creating high-performing virtual work teams? These are just a few of the questions answered in this live educational webinar on moving to performance-based management within broader workplace change programs.

Two virtual workplace experts, Debra Dinnocenzo and Emily Klein, shared their experiences and discussed techniques and tools leaders use to successfully manage a distributed workforce. They discussed the competencies that virtual leaders need to be effective and what sets these leaders apart in managing performance which leads to success and achieving desired outcomes.

  • What makes mid-level managers resist managing teams that include remote or virtual workers?
  • Which approaches or techniques work best for overcoming these issues?
  • What skills are needed to move up to managing remote teams and individuals?
  • And more

Access the Webinar Now




Debra A. Dinnocenzo
President, VirtualWorks!

As founder and president of VirtualWorks!, Debra Dinnocenzo has worked with a wide variety of corporate and government organizations in implementation of telework and virtual teams initiatives. Debra works with both human resource and business line executives, providing coaching, training, and consulting on virtual workplace solutions

In previous executive positions, Debra functioned as both a teleworker and telemanager for several years before launching VirtualWorks! in 1995. Her firm specializes in telework, virtual teams, virtual leadership and work-life balance in the digital age. Debra is the author of nearly 10 books and e-books on telework, managing from a distance, virtual team effectiveness, and work-life balance.


Emily Klein
Senior Principal, Flextime Global

Emily is an accomplished strategy and organization development expert on implementing mobile work initiatives, strengthening virtual workplaces and building high performing teams. She has created strategic, performance and change management plans and designed education and training programs that have been highly regarded among executives and managers across the public and private sectors. Emily has authored articles on virtual teams, collaborative tools, organization cultures, career advancement for women and is a co-author of Workshift: Future Proof Your Organization for the 21st Century (Palgrave Macmillan, 2013). Emily holds a Master's Degree in Public Administration from the George Washington University School of Public Policy and Public Administration.